WALMART: CRITICAL SUCCESS FACTORS OF KNOWLEDGE MANAGEMENT
There are few critical success factors that lead Walmart to its success using knowledge management system 1. Culture of Organization Walmart’s organizational culture has four main components. These components guide employees’ behaviors. The components are also identified as Walmart’s beliefs: 1. Service to customers 2. Respect for the individual 3. Strive for excellence 4. Action with integrity In terms of service to customers, the company prioritizes customers in its operations. Walmart also recognizes the contributions of each employee to the success of the business. In addition, the firm strives for excellence in the performance of individuals, teams, and the entire organization. In terms of maintaining integrity, Walmart promotes the virtues of honesty, fairness, and impartiality in decision-making. 2. Leadership in Management Wal-Mart is ostensibly the most powerful organization over the most recent 50 years i